Privacy Policy
What this service is
flik Mobile is a talk & text app, created and operated by Willow Rain Company LLC. This page explains, in plain language, what information the app stores when you use it, why, and what choices you have.
What your account stores
flik uses accounts so your number, conversations, and settings can follow you across devices and stay separate from everyone else's. Your account stores:
- Account information. Your email address, the display name and profile details you provide, and your account ID.
- Your flik number. The phone number assigned to your account when the calling and texting service is active for it.
- Content you create. Your contacts in the app, your message threads and messages, your call history, and your voicemails (including transcripts).
- Your settings. Your calling, messaging, and voicemail preferences.
Every piece of this is stored under your own account ID, and our systems are built so that your data is only accessible to your account — never to another user's.
Sign-in and session logs
When you create an account or sign in, we keep a short-lived security log: that a sign-up, sign-in, sign-out, or session revocation happened, when it happened, the general type of device (for example, “Android app”), and a scrambled (hashed) form of the network address — never the address itself. We use this log only to keep accounts secure (for example, to spot stolen sign-ins). These logs are automatically deleted after 7 days.
Each sign-in creates its own session for that device. Signing out, or deleting your account, ends sessions right away.
Launch phase — real calling and texting is not active yet
Real calling and texting to real phone numbers is not enabled in this launch-phase release. Calling and texting in flik will run through a third-party carrier provider; it launches when that provider connection is activated. Until then, the phone number shown, the conversations, call history, and voicemail transcripts in the app are sample content shown to demonstrate the app — they are not real calls or messages to real people.
Before real calling and texting goes live, this policy will be updated to describe exactly what the carrier provider processes to deliver calls and messages (such as your flik number and call/message routing data), the carrier provider will be named here as a data processor, and the store listing will be updated at the same time.
Who processes data for us
We use Supabase to provide accounts, sign-in, and data storage. Supabase processes and stores account data on our behalf as our data processor. Our website hosting provider may process basic technical information, such as request logs, as part of delivering and securing the site. When the carrier connection is activated, the carrier provider will process calling and texting data to deliver that service, as described above.
What we do not do
- We do not sell your personal data. We do not share it with data brokers or for advertising.
- We do not run advertising trackers in the app.
- We never store your raw network (IP) address in our session logs — only the scrambled form described above, and only for 7 days.
Deleting your account — the 7-day rule
You can delete your account at any time in the app under Settings → Account → Delete Account. Deleting signs you out on every device right away. Your account is then held for 7 days in case you change your mind — signing back in during those 7 days cancels the deletion. After 7 days, your account and the content stored under it are permanently deleted and cannot be recovered. A record that a deletion happened is kept only as an anonymous count (no name, email, or account ID). Session logs are deleted on the same 7-day schedule described above.
If you are signed out and cannot get back in, you can still request deletion — see our Delete Account page for how, or email us at the address below.
Your other choices
- Sign out everywhere: use the sign-out / session controls in Settings, or change your password — either ends your other sessions.
- Correct your information: account details you provided can be edited in Settings, or email us for help.
Children
flik Mobile is for adults (18 and over). We do not knowingly collect personal information from children under 13.
Changes to this policy
If this policy changes, the updated version will be posted on this page with a new effective date. The update for live calling and texting will be posted before that feature is enabled.
Contact
Questions about privacy can be sent to willow.rain.llc@gmail.com.